Easy alternative to reach CSD counselors

CSD is proudly to introduce an interesting and easier way to reach the CSD counselors. Now, IIUM students are having opportunities to chat with your counselor from anywhere by just opening your sophisticated PC or laptop and surfing the internet.

The service is simple and quite convinient. You may share any issues with counselors and it is just during the office hours ( 9.00am - 4.30pm).

Here are some guidelines how to start chatting...

1) Go to the IIUM website ( http://www.iiu.edu.my/)

2) Click the staff and students box

3) Click the Students Resources

4) Click the E-Counseling (at the bottom part)

5) For the first time user. Fisrtsly you have to register in order to confirm that you are IIUM students. It is very important to identify that you are IIUM students so that counselors will not entertain any outsiders (priority given to IIUM students only).

therefore, click register

6) in order to confirm that you are IIUM student, please key-in all the requested information. maybe you are afraid if a counselor will know your identity....but do not worry, we know your situation...therefore, your identity is remain anonymous by key-in your preferable nick name/ username.

7) After registering with the system, now you could choose any available counselor and login to the system in order to enter the chat room.

hopefully all of you will enjoy the service. However, we are so sorry if there is no available counselor at the time you are trying to reach counselor. If there is no counselor, It means

*counselors are busy with walk in interview client

*or they are not at the office

*or they are having other important tasks/programs/ courses/meetings

Below is the duty schedule among counselors

SCHEDULE OF COUNSELORS ON DUTY (1pm - 2pm is luch hour/off)

Monday : 9.00am – 4.30pm : Br. Wan Mohd Ashmirullah

Tuesday : 9.00am – 4.30pm : Saaiful Azhar Jamil

Wednesday : 9.00am – 4.30pm : Nordinah Mohd Kassin

Thursday : 9.00am – 4.00pm : Br. Saiful Redza Mohamed

Friday
8.00 am– 9.30am : Nordinah
9.30am-11.00am : Saiful Redza
11.00am-12.30pm : Wan Ashmirullah
2.45pm- 4.15pm : Saaiful Azhar